For enquiry call +386 1 724 44 65 or fill in the following contact form.
Contact us
Monday – Friday: 8 a.m. – 4 p.m.
Minimum delivery time from your confirmation is 2 working days.
For urgent delivery under 2 days a surcharge of 50 % will be cleared.
Delavska hranilnica d.d.
SI56 6100 0002 0821 397
SWIFT: HDELSI22Gorenjska banka d.d., Kranj
SI56 0700 0000 3385 972
SWIFT: GORESI2XRaiffeisenlandesbank Kärnten
AT55 3900 0000 0117 2907
SWIFT: RZKTAT2KPersonal collection: at the address Kamniška cesta 24, SI-1235 Radomlje; Monday to Friday between 8 a.m. and 4 p.m. or according to agreement with the project leader.
Shipping: Pošta Slovenije
For DPI, product quality is of utmost importance therefore we process each complaint with great attention.
Complaints procedure:- The respective project leader is in charge for complaints.
- The complaint must be filed in writing to the e-mail address of the respective project leader within 8 days from the receipt or delivery of the product ordered.
- The complaint must be attached photographic evidence of the faulty product or the faulty product is brought to DPI headquarters, depending on the arrangement with the responsible person.
- Together with our experts, the respective project leader will examine the authenticity of the complaint and will find the right solution together with the purchaser in case of approval.
Files up to 20 MB can be sent via e-mail to print@dpiprint.eu.
Larger files will be sent to the FTP server, according to the arrangement with the respective project leader.
- File size for printing on large formats:
Scale 1:1=60dpi or 1:10=600 dpi - File size for billboards:
Scale 1:10=300 dpi - File size for (photo) print, smaller format:
Scale 1:1=300 dpi
Colour model: CMYK - File formats:
tiff, eps, pdf, psd, jpg, ai, cdr
If you are sending open files, please attach fonts or convert all text to curves. - Cut to shape – file preparation:
Files should be prepared with Adobe Illustrator software featuring two layers:
Layer 1: Graphic in CMYK format in 1:1 or 1:10 scale
Layer 2: Cut to shape in vector form
- File size for printing on large formats:
